How do I return an item?

How do I return an item?

Plants may be returned within 7 days after receiving them. Any shipping charges for the return of plants are the responsibility of the customer. Upon receiving the plants here at our nursery in good, acceptable, live condition a refund / credit for the purchase price of the plants will be issued. All shipping charges are non-refundable. All we ask is that you contact us ( preferably via e-mail ) within 48 hrs after receiving your plants, and advise us that you wish to return them, and state a reason for the return. We do our very best to pack the plants in a way that will keep them safe & happy during their trip, and kindly ask that you please do the same when returning them to us. Plants should be returned to the following address: Evergreen Nursery 15026 Rhea County Hwy Evensville, TN 37332.

Any delivery / shipment that is returned to our nursery as a result of unsuccessful delivery attempts, customer refusal, etc are subject to a refund of the total cost of the plants only - any & all UPS shipping charges are non-refundable and are not eligible for refund..........as these charges have been billed & paid at the time the shipment is placed with UPS for shipment.